MIEZ Digital Privacy Policy

A. Data You Voluntarily Provide (Direct Interactions)

• Contact Information: Name, job title, company name, email address, and phone number, typically submitted via contact forms, service inquiries, or newsletter sign-ups.
• Service Data: Information related to your marketing needs, creative briefs, project feedback, and payment information (if applicable, though generally processed by secure third-party vendors).
• Correspondence: Records of emails, letters, or other communications.

B. Data Collected Automatically (Website Use)

• Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, operating system, and platform.
• Usage Data: Information about how you use our website, including pages viewed, time spent on pages, clickstreams to, through, and from our site, and demographic information. This is primarily collected via cookies and analytics tools (see our Cookie Policy for more details).

Service Delivery

To provide and manage the creative marketing services you have contracted for, including project management and communication.

Legal Basis: Performance of a Contract

Communication

To respond to your inquiries, provide support, and manage our relationship with you.

Legal Basis: Legitimate Interests (Responding to user requests)

Marketing

To send you updates, news, and information about MIEZ services that may be of interest to you.

Legal Basis: Consent (where required) or Legitimate Interests (Client nurturing)

Website Optimization

To monitor, analyze, and improve our website's performance, user experience, and content quality.

Legal Basis: Legitimate Interests (Improving our service offering)

Compliance

To comply with legal obligations and regulatory requirements.

Legal Basis: Legal Obligation

Service Providers

Third-party vendors who perform functions on our behalf (e.g., website hosting, email communication, payment processing, analytics). These providers are contractually obligated to protect your data.

Legal & Regulatory Authorities

When required by law or to protect our legal rights, property, or safety, or the safety of others.

Business Transfers

If MIEZ is involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

Right of Access

To request a copy of the data we hold about you.

Right to Rectification

To request correction of any inaccurate or incomplete data.

Right to Erasure ("Right to be Forgotten")

To request the deletion of your data under certain circumstances.

Right to Restrict Processing

To request that we limit the way we use your data.

Right to Data Portability

To request the transfer of your data to another organization.

Right to Object

To object to the processing of your data based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

To withdraw consent at any time where processing is based on consent.

A. Data Security

We implement robust technical and organizational measures to protect your Personal Data from accidental loss, unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

B. Data Retention

We retain your Personal Data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.